Privacy Policy – KRAD Global General Trading LLC

Your privacy is important to us, and KRAD Global General Trading LLC (the "Company," "we," or "us") is committed to protecting your personal information. The purpose of this Privacy Policy is to explain how we collect, use, store, secure, and share your information when you visit or interact with our website, https://www.kraduae.com (the "Website"), or when you use our services.

By accessing the Website or using any of our Services, you are agreeing to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you provide us your personal information on your own accord, we gather it from:

• Contact information or request form(s)
• Subscribing to our newsletter(s).
• Receiving a quote or service from us
• Corresponding with us via email

Some examples of your personal information that we might gather include:

• Name
• Company Name
• Email Address
• Phone Number
• Job Title
• Country/Location

b. Automatically Collected Information

When you use our website, we may automatically gather, among other things:

• Internet Protocol (IP) address
• Browser used
• Device information (type of device used)
• Pages viewed and length of time viewed
• Website you came from or search term used to find us
• Cookies and usage data.

2. How We Use Your Information

There are several purposes that we will use your data for, including:

(a) Service Provision

• Responding to requests for assistance
• Providing estimates or other forms of information
• Supplying physical media or other forms of support

(b) Website Improvement

• Analyzing web traffic usage patterns
• Improving the performance of the website and user experience
• Identifying technology or feature improvements

(c) Communication

• Responding to emails and other inquiries
• Sending newsletters and periodic updates (if you are a subscriber)
• Notifying you of policy/service changes

(d) Legal Compliance

• Abiding by pertinent laws, regulations, or other legal requirements
• Protecting both our and customers' rights

3. Cookies and Tracking Technologies

The cookies and other tracking technologies found on our website are used to:

• Allow us to provide essential functions of the website.
• Keep track of user preferences.
• Measure how visitors use the website.
• Enhance the user experience.

You can disable cookie usage by changing your browser settings; however, if you do so, there may be some parts of the website that will not work as intended without them.

4. Sharing Your Information

We might share your personal data with:

• Service providers helping us operate our website or provide customers with products/services
• Other businesses engaged in lawful business activity.
• Legal entities (government or otherwise) when required to do so by law
• Predecessors and/or successors in the event of a merger or acquisition.

We don’t sell, rent, or lease your data for marketing purposes to any third parties.

5. Data Security

We take reasonable steps, including administratively, technically, and physically, to secure your information; however, please keep in mind that no form of transmitting information via the internet or electronically is absolutely secure. We are making every effort to protect your data as much as possible; however, we cannot guarantee complete security.

6. International Data Transfers

Your personal data could be shared with other parts of the world beyond where you live, many of which may have different data privacy laws than those in your home country. By using the website, you agree to that potential transfer of your personal data.

7. Third-Party Links & Tools

Some parts of the website may have links to external websites or services; however, we are not responsible for their respective privacy practices or respective content. Therefore, we recommend that you read their respective privacy policies for yourself.

8. Children’s Privacy

Our website has been designed for businesses; children under the age of 16 are not our target audience, nor do we anticipate or plan to collect any personal information through our website from children.

9. Your Rights & Choices

Your rights under applicable data protection laws may include:

• The right to request and receive from us a copy of the personal information we have about you.
• The right to request the correction or updating of your personal information.
• The right to request removal of your personal information from our records.
• The right to opt out of receiving any direct marketing communications from us.

You will need to contact us using the information provided to exercise any of your rights described above.